Cookie policy

Version 1.0

This is an English translation of the Dutch original, provided for convenience. In the event of any difference in interpretation, the Dutch version prevails.

This policy applies to the webshop of Camera-tweedehands.nl B.V.. Version 1.0.

This page sets out what we store in your browser, why, and how you control it. Necessary cookies are always on, because without them signing in and your cart do not work. Everything else is only switched on once you say yes, and switched off again when you withdraw that choice.

What we mean by a cookie

A cookie is a small file a website stores in your browser, for example to remember that you are signed in. Alongside cookies we also use localStorage, which works the same way but stays in your browser until you clear it.

Cookies placed by us are called first party. Cookies from Google, Microsoft or Meta are third party: those companies can use them to collect data on other websites too, and they process that data partly in the United States. We place those cookies only with your consent. Which data goes to those parties, and on what basis that is allowed outside the EU, is set out in the privacy policy.

The three categories

Category	What for
Necessary	Needed to make the shop work: staying signed in, keeping your cart, remembering your language and theme preference, and recording what you chose in the cookie banner. You cannot switch these off, because then the shop stops working. They are not used to track you.
Analytics	These show us how the shop is used: which pages are visited, where people drop out of checkout, where a page is confusing. For this we use Google Analytics 4 and Microsoft Clarity. We use this to improve the shop, not to approach you personally.
Marketing	These measure which advertisement leads to a purchase, and remember which campaign first brought you here and which campaigns, ad clicks and websites brought you here in the last 90 days. For this we use the Meta pixel. With the same consent we load the Google Maps map on the showroom page and embedded YouTube videos; Google may set cookies when they load. This category allows advertising parties to recognise you elsewhere.

Analytics and marketing storage is strictly opt-in: nothing in those categories is placed before you consent.

What exactly we store

On the page itself, a table here lists every cookie: name, category, what it is for and how long it lasts. That table comes straight from the code, so it always matches what actually happens.

Name	Category	Purpose	Duration
cth_access_token / cth_refresh_token	Necessary	Keeps you signed in (HttpOnly authentication tokens).	Session / 30 days
cth_locale, cth_locale_source, cth_locale_detected, cth_locale_prompt	Necessary	Remembers your language and whether we may suggest one.	1 year
cth_cart_session (localStorage)	Necessary	Holds your cart between visits.	Until cleared
cth_wishlist (localStorage)	Necessary	Holds the items you saved to your wishlist while you are not signed in.	Until cleared
cth_checkout_session (localStorage)	Necessary	Keeps your checkout details while you complete an order.	Until cleared
cth_discount_code (localStorage)	Necessary	Remembers the discount code from a link you opened, so the checkout can fill it in.	Until the checkout uses it or finds the code has ended
cth_sell_quote (localStorage)	Necessary	Keeps your trade-in request, with its session code, so you can continue where you left off.	24 hours
cth_viewed_products (localStorage)	Necessary	Remembers the last products you opened (at most 20), so their cards show you already looked at them. It is never sent anywhere.	Until you clear your browser data
cth_popup (localStorage)	Necessary	Remembers when you last opened a page and which pop-ups you have seen, so a pop-up shows once per visit or only once.	Until you clear your browser data
cth_camy_handoff (sessionStorage)	Necessary	Keeps a chat you handed from Camy to a colleague open while you move between pages.	Until the chat ends or you close the tab
camera-theme (localStorage)	Necessary	Remembers the light/dark theme choice.	Until cleared
cc_cookie	Necessary	Stores your cookie choice.	6 months
cth_consent_anon_id (localStorage)	Necessary	The anonymous id our consent log records your cookie choice under.	Until cleared
_ga, _ga_* (Google Analytics 4)	Analytics - not yet active	Anonymous usage statistics - only after analytics consent.	2 years
_clck, _clsk (Microsoft Clarity)	Analytics - not yet active	Session recordings/heatmaps (PII masked) - only after analytics consent.	1 year
_fbp, _fbc (Meta)	Marketing - not yet active	Ad measurement and retargeting - only after marketing consent.	3 months
cth_attribution_first	Marketing	Remembers which campaign and ad click (gclid and similar ad click IDs) first brought you here across visits - only after marketing consent.	90 days
cth_attribution_touches	Marketing	Remembers every campaign, ad click (gclid and similar ad click IDs) and other website that brought you here in the last 90 days, with the date and the page you landed on - only after marketing consent. Links in our own e-mails about your order or quote do not count; the newsletter does.	90 days
TT2_<campaign>, TTS_<campaign> (TradeTracker)	Marketing	Remembers which TradeTracker partner site sent you to us, so that partner earns its commission when you buy - set only after marketing consent.	1 year (TT2) / session (TTS)
NID and others (Google Maps, third party)	Marketing	Set by Google when the map on the showroom page loads; Google uses them for its own services and advertising. The map only loads after marketing consent.	Up to 6 months
VISITOR_INFO1_LIVE, YSC and others (YouTube, third party)	Marketing	Set by YouTube (Google) when an embedded video loads; used for playback and Google's own services and advertising. Videos only load after marketing consent.	Up to 6 months

Rows marked "not yet active" only start working once the corresponding analytics or advertising tools go live, and even then never without your consent. Google Analytics 4, Microsoft Clarity and the Meta pixel are currently still in that state.

Changing or withdrawing your choice

You can adjust your choice at any time via the cookie preferences at the bottom of every page. If you withdraw consent, the tools concerned stop immediately; what happened while the consent was in place is not undone by it. Withdrawing is as easy as consenting.

You can also block or delete cookies in your browser. That is your right, but if you block the necessary cookies you will no longer be able to sign in and your cart will not be kept. If you delete all cookies, your stored choice disappears too and we will ask again.

Your choice is remembered for six months. This policy is version 1.0. If we add something, or what a tool does changes, we raise the version number and ask for your choice again.

More information

Which personal data we process, on what legal basis and how long we keep it, is set out in the privacy policy.